Frequently Asked Questions
Prepping for the Sale
What can I sell? This is our Spring/Summer sale, so please choose seasonably appropriate clothing and gear. Check out this document for a detailed list of what can be sold. You may consign between 15-100 items. Please hang onto warmer weather items until our Fall/Winter sale next Fall.
What condition should clothing be in? Our sale is famous for offering high quality, gently used and new items for amazing prices. We only accept clothing items that are clean, and free of rips, tears, stains, pet hair, and odor. Prepare your sale items by washing, ironing, etc. to make them look as close to new as possible. Even though this is a virtual sale, our committee members will still be reviewing photos of each item prior to listing it in our online store. We reserve the right to not add items that do not meet our sale guidelines. If we determine at the sold item drop off on May 14th that an item does not meet our quality standards, we will refund the customer and deduct the sale from the consignor's account. Consignors who bring us a significant number of sold items that do not meet our quality standards when we see them in person may not be invited to consign with us again.
What condition should non-clothing items be in? As a general rule, great condition! All items must be clean and in working condition. Battery-operated items must have working batteries. Toys and games must have all pieces. Puzzles must have ALL pieces (yes, please count them!). DVDs and CDs must not be scratched. Please check the bottoms of shoes and boots for wear and cleanliness. Magic erasers work well on plastic surfaces, toothbrushes for small, hard-to-reach areas & disinfectant wipes for the rest!
Can I start building my inventory right away? Yes. As soon as a consignor has successfully completed registration, the inventory system is available. Inventories must be completed by 11:59 pm on Tuesday, April 26th, 2022.
How many photos are needed to list an item? Only one photo is required per item in a consignor's inventory. At this time our system can not accept multiple photos per item, so please make sure that the photo you submit is a good one! Photos must be 5 MB or less.
Any tips for great pictures? Yes! Please check out this short video below by one of our committee members and veteran consignor for some EASY, SIMPLE tricks to make your items show their best for our online sale!
Can I bundle clothing items? No. Please do not bundle clothing items (shirts, pants). Generally this makes it difficult to review photos and creates problems during our sorting process. Only clothing items that were originally sold as a set (i.e. matching top and bottom) should be sold together.
How do I create my inventory list in My Sale Manager? Click this link for our guidance document.
Do I need to place my clothing on wire hangers as in previous sales? No! Only SOLD clothing items will need to be hung on hangers for customer delivery. But it might be useful to hang up some clothing items to take a good picture.
How do I convert sizes? For best results use the most descriptive sizes you can. When possible, use 3-6 mos., 4T, 5/6, etc. rather than S,M,L. Check out this website for some helpful guidance. For help with converting international sizes, try this.
How should I price my items? Click this link for suggestions on how to price your items for sale.
Will there be a Pre-Sale? Well, sort of! The first day of the sale, May 1st, is our Early Bird Shopper Day. Shop on day 1 for the best selection. A $5 Early Bird Fee will be applied to all sales that day.
Will there be a Half-Price sale? Yes! All items marked for discount will be sold for 50% off on May 7th, the last day of the sale.
How do I mark my item for discount? Click this link for our guidance document.
In previous sales there has been a book limit. Is that still the case? No! You may sell as many books as you would like. Books may be bundled in groups based on series or a theme. Please limit bundles to a maximum of 4-5 books, unless they are a complete series. Complete series may be bundled in groups larger than 4-5.
Do I need to tag all of my items? No! Only sold items. See below for information on "Sold Tags". Please remove old tags on items from previous sales before photographing them.
After the Sale: Sold items and Drop Off
Do I need to print out tags for all my items? No. Only for your SOLD items! After the sale is over, go to your Consignor Inventory Menu, select "Print Tags", then select "Print ALL Online Sold Tags (PDF)". These tags will be automatically generated by our sale manager program and will include all the information our committee will need to match the purchase with the customer. All the consignor has to do is print them out. Then attach these tags to your all of your sold items before you bring them to us on May 14th. Please see below for guidance on how to organize sold items for drop off.
Do I need to purchase special labels for my tags as in the past? No. Sold Tags can be printed on any standard letter sized paper (multiple tags will print on each page). It does not matter what color they are.
How do I tag my sold clothes? You can use a safety pin or tagging gun to attach the Sold Tags to clothing items. See this guidance for hanging and tagging sold clothes.
How do I tag sold non-clothing items? Click this link to find out how to tag these items. Make sure you print out our specifically formatted SOLD tags according to the guidance above.
Where can I get wire hangers? Any dry cleaner will have wire hangers for free. Just ask! Battiston's and Best Dry Cleaners locations have been a great source of hangers for our consignors in the past. Email us at email@example.com if you have trouble finding hangers.
How do I organize my SOLD items for drop-off? Generate Sold Item tags for your sold inventory and attach to your sold items. Each sold item requires its own tag. From your Consignor Homepage, View your "list of online sold items". It is very important that you group items by "Shopper Code" and then place those groups in bins, boxes or laundry baskets in the back of your vehicle.
How will drop off work? Please arrive at Latimer Lane, 33 Mountain View Dr., Weatogue, CT, on May 14th at your appointed time. You will be directed to a location where an All-4-Kids Committee member will check you in and retrieve the items from the back of your car. We will be wearing masks and gloves. We ask that you do not exit your vehicle at any time, and that you wear a mask while your windows are down.
Can I have someone else drop off my sold items on May 14th? Yes! Please make sure they arrive within your appointment window and know your consignor code.
How will I get paid? All-4-Kids will mail checks to consignors within two weeks of the sale. Please make sure that your address information is correct as listed on your Consignor Homepage.
What if I just want to donate items? Unfortunately we will not be able to accept donated items for this sale.
I still have questions! Who do I contact? Please email Tracey Staehle or Kim Kiernan at firstname.lastname@example.org if you don't find the answers you're looking for here.